On the business day that follows your event, we will provide you with a settlement statement, complete box office report, and if applicable, point-of-sale (POS) reports and a marketing campaign ad-spend audit. After reviewing your settlement statement, you must sign to accept the terms and initiate payout. If you wish to dispute or receive clarification about your settlement, please call our office without delay.
Once your settlement statement is signed & returned to EventsinRiga.com, we will immediately order a wire transfer to your account. If our credit card processor determines your sales carry a risk of credit card chargebacks, it may be necessary to withhold a small % of your gross sales for up to five business days. We cannot control this delay. In this instance you will receive the non-withheld majority of your settlement within moments of our wire transfer initiation. After the delay period elapses, we will, at no additional cost to you, wire transfer the remaining funds, completing your settlement.
Note: your settlement statement will contain notice of any credit card processing holdbacks & the expected delay period